Terms of Use

1. General information

This website is operated by Actyve SRL, a company governed by Belgian law with its registered office at Rue Delwaide 60/5, 4681 Oupeye (Belgium), registered with the Crossroads Bank for Enterprises under number 1015.964.340.
Actyve SRL is hereinafter referred to as “Actyve”, “we”, “our” or “us”.

By accessing our website (https://actyve.ai and its subdomains, hereinafter the “Site”), you agree to be legally bound by these Terms of Use (the “Terms”), as well as by our Privacy Policy.

2. Definitions

• You: any person accessing the Site, using it, or using our services.
• Services: all the services offered by Actyve, including in particular the set-up of customer acquisition infrastructures, advertising campaigns, AI sales agents, chatbots, marketing automations and CRM integrations.

3. Purpose of the Site

The Site is intended to present our services, to facilitate access to them, to provide general information relating to marketing and sales transformation, and to offer additional resources.

4. Conditions of access

Access to and use of this Site are reserved for persons aged at least 18. If you are a minor under the applicable law, you must obtain the consent of your legal representative.

5. Accuracy and content

We strive to ensure the accuracy of the information on this Site. However, it is provided for information purposes only and in no way constitutes professional advice. You must check its relevance before using it. Actyve guarantees neither the accuracy nor the completeness of the information published.

6. No professional advice

The content of the Site and the information provided through our Services do not constitute legal, tax, accounting, financial, medical or professional advice. You remain solely responsible for assessing and using the information provided.

7. Availability and security

Access to the Site is provided “as is”. We do not guarantee continuous, secure or error-free access. You are responsible for the security of your equipment and must use appropriate antivirus solutions.

8. Permitted use

You agree not to:

• disrupt or compromise the operation of the Site;
• collect data by automated means without authorisation;
• transmit malicious software;
• infringe the intellectual property rights of Actyve or of third parties.

9. External links

The Site may contain links to third-party websites. Actyve has no control over these websites and accepts no liability for their content or their security.

10. Intellectual property

All content on the Site (texts, images, logos, graphics, software, databases, etc.) is protected by Belgian and international intellectual property laws. It belongs exclusively to Actyve SRL or to its partners.
Any unauthorised reproduction or use is prohibited.

11. User contributions

Any suggestion, idea or content that you submit through the Site is deemed non-confidential and may be freely used by Actyve.

12. Changes to the Site and to the Terms

Actyve reserves the right to modify the Site, its services and these Terms at any time. Changes take effect as soon as they are published. Continued use of the Site constitutes your acceptance of the new Terms.

13. Limitation of liability

Use of the Site and of our services is at your own risk.
Actyve guarantees no result, revenue or commercial performance.
To the fullest extent permitted by law, Actyve accepts no liability for:

• loss of data, loss of profits or business interruption;
• indirect, consequential or special damages;
• any harm arising from the use of, or the inability to use, the Site or the Services.

14. Indemnification

You agree to indemnify and hold harmless Actyve, its directors, employees, partners and subcontractors from any liability in the event of a claim relating to your use of the Site or to a breach of these Terms.

15. Governing law and jurisdiction

These Terms are governed by Belgian law. Any dispute shall be submitted to the competent courts of Liège, Belgium.
In the event of a disagreement, the parties shall endeavour to resolve the dispute amicably before taking any legal action. Failing that, they may resort to arbitration in accordance with the CEPANI rules.

16. Legal notices

The Site is not affiliated with, sponsored or endorsed by Meta Platforms, Inc. (Facebook) or Google LLC.
All trademarks mentioned belong to their respective owners.

17. WhatsApp Business messaging

Where our Services include sending and receiving WhatsApp messages on behalf of a client, these messages are sent from that client’s WhatsApp Business account, operated through Meta’s official WhatsApp Business Platform, with its number and its business profile. The client remains the holder of that account and of that number.

The client using these Services undertakes to:

• comply with the WhatsApp terms and policies applicable to businesses, in particular the WhatsApp Business Terms of Service (whatsapp.com/legal/business-terms) and the WhatsApp Business Messaging Policy (business.whatsapp.com/policy);
• only have people contacted on WhatsApp who have agreed, before the first message, to be contacted through this channel (opt-in), and be able to prove that consent;
• stop all messages to a person who asks not to be contacted any more (STOP or any equivalent wording), and not reactivate a contact who has objected, unless that person takes a new voluntary step;
• comply with the regulations applicable to direct marketing, electronic communications and the protection of personal data.

Outside a 24-hour window following the last message received from a contact, WhatsApp only allows message templates approved in advance by Meta. Messages sent in that context follow these templates and Meta’s rules on commercial communication.

18. Contact

For any question about these Terms of Use:

Actyve SRL
Address: Rue Delwaide 60/5, 4681 Oupeye, Belgium
Email: contact@actyve.ai